FAQs
Frequently asked questions
Quick answers about buying, using and getting help with MAA.
Price & buying
Is ₹999 a one-time payment?
Yes. You pay ₹999 once and MAA is yours, with every feature included. There are no tiers and nothing locked behind a higher plan.
Is there any monthly or yearly subscription?
No. There is no subscription and no renewal fee — ever. The one-time payment is all you pay.
How quickly will I receive the software after payment?
Straight away. The installer download link is emailed to you automatically as soon as your payment goes through — usually within a few minutes. Check your spam folder if you don’t see it.
Which operating systems are supported?
MAA runs on Windows 10 and Windows 11 (64-bit) and on Macs with macOS 12 (Monterey) or later — both Intel and Apple Silicon. After you pay you can download either version.
How do I activate MAA after buying?
Install MAA and click “Activate MAA”. Your browser opens our activation page with everything filled in — confirm your email if asked, choose “Open MAA”, and it unlocks. Then log in with the user ID and password from your welcome email — that’s it. You can change your password any time under Profile.
Your data & security
Where is my data stored?
Only on your own computer, in MAA’s data folder. There is no MAA server or online account holding your financial information.
Does my data go to the cloud?
No. MAA works completely offline and never connects to the internet once installed, so nothing you enter is uploaded anywhere — not even to us.
How is my data protected?
Your portfolio is stored in a database encrypted with your password, and MAA asks for your password every time it opens. Without it, the file cannot be read — even by someone who copies it.
How do I back up my data?
Everything MAA stores is in one folder on your computer: type %APPDATA%\MAA into the File Explorer address bar to open it. Close MAA, then copy that folder to a USB drive or external disk regularly. The copy stays encrypted, so only your MAA password can open it.
What happens if my computer stops working?
If you have a backup, nothing is lost: install MAA on your new computer, contact support with your MAA ID so we can move your license, and copy your backup folder back. Because MAA never stores your data online, a backup is the only copy outside your computer — so please keep one.
Can I move MAA to another computer?
Yes. Each license works on one computer at a time. Contact support with your MAA ID and we’ll move your license to the new computer; bring your data across by copying your backup folder.
Using MAA
Is my data uploaded anywhere?
No. MAA works completely offline. Everything you enter is stored only on your computer, in a database encrypted with your password. MAA never connects to the internet.
How do I log in?
Enter the user ID and password you chose when you created your account. You can change your user ID any time from Profile & Security (top-right menu).
I forgot my password. What now?
Click “Forgot password?” on the login screen and answer your security question. You can then set a new password — your data is kept and re-encrypted with it.
Why do I set up Global and Family first?
Your base currency decides how every total is shown, and family members decide who each asset belongs to. Setting them first means every entry you add is valued and attributed correctly from day one.
How are loans counted in my net worth?
The outstanding amount of every loan is subtracted from your total assets. MAA uses the balance you enter; if you leave it blank, it estimates from the installments still to be paid, or the full loan amount if those aren’t entered.
Can I get a report for one module or one family member?
Yes. Open the Reports tab, pick a module and choose whose assets to view. Download it as PDF or Excel — the file contains exactly what is on screen. The Dashboard’s download gives the complete report.
How does joint ownership work?
Choose “Joint” as the owner and pick who shares it. A joint asset or loan appears in the view of each person who shares it, and once in the collective total.
Does MAA update prices automatically?
No — it is offline by design. Update gold, property, stone, share and currency rates in the Global tab and every linked entry is revalued instantly.
Which languages does MAA support?
English, Arabic, Hindi, Tamil, Gujarati, Malayalam and Marathi. Use the language selector at the top-right of the app or on the login screen.
Support, feedback & referrals
How do I contact support?
Email maa.sivanshi@gmail.com or use the Contact Us page — we usually reply within one business day. Include your MAA ID (in MAA under Help & Support) so we can help you faster.
What is my MAA ID?
A 12-digit number unique to your installation, shown in MAA under Help & Support. Quote it when you contact support or leave feedback so we can verify you are a genuine user.
How do I give feedback?
Use the Feedback page — or the “Give feedback” button in MAA’s Help & Support tab, which fills in your MAA ID for you.
How does Refer & Earn work?
Log in to My Referrals to get your personal referral code and link. When someone buys MAA using your code or link — or after you invite them — you earn a share of the sale. Track invites, sales, earnings and payouts on the same page.
Didn't find your answer?
Read the step-by-step guide, or reach out and we'll usually reply within one business day.
